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Device not detected.


Hello people. I have a Razer Deathadder for a few years, he had no problem until this last 2 months
The Razer synapse stopped detecting it, the mouse does work, it does show on the device manager, and it does register on the website
Anyone can help?
Screenshot added.
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6 Replies

  • Guardian of the Forest
  • 2054 replies
  • July 8, 2019
Hi there! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes.

i think that is a software problem. I am experiencing same as you right now. so frustrating!

  • Author
  • 1 reply
  • July 8, 2019
Razer.RedPanda
Hi there! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes.

yes I did, also tried a few more processes of razer support guys which didn't worl

same thing here

Razer.RedPanda
Hi there! Have you tried reinstalling Synapse? If you haven't, please do and let me know how it goes.

did reinstall and still stuck

  • Guardian of the Forest
  • 2054 replies
  • July 9, 2019
sk8punxz09
i think that is a software problem. I am experiencing same as you right now. so frustrating!

SonicSagi
yes I did, also tried a few more processes of razer support guys which didn't worl

karacterz
same thing here

Hi there, guys! Please send me a PM. I'll assist you from there.

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