Devices not being detected | Razer Insider

Devices not being detected

  • 11 November 2022
  • 2 replies
  • 1 view

I have reinstalling synapse multiple times. Unplugged my mouse and keyboard and they are still not showing up on synapse.

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2 Replies

Userlevel 3
A number of people are reporting driver issues after a recent Synapse update. You don't have Riot Vanguard installed on your system by any chance? Its gaming anti-cheat software commonly installed with other games like Valorant. Reported 'solution' so far has been to uninstall Synapse and Riot Vanguard, reboot, then re-install Synapse and the drivers should work again (you may need to unplug and re-plug in the devices again after the Synapse install).
mjcouchman
A number of people are reporting driver issues after a recent Synapse update. You don't have Riot Vanguard installed on your system by any chance? Its gaming anti-cheat software commonly installed with other games like Valorant. Reported 'solution' so far has been to uninstall Synapse and Riot Vanguard, reboot, then re-install Synapse and the drivers should work again (you may need to unplug and re-plug in the devices again after the Synapse install).

Dude thank you so much. I uninstalled Valorant and Riot vanguard and it fixed it.