Don't have 2-STEP AUTHENTICATION old phone number and BACK up codes | Razer Insider
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Don't have 2-STEP AUTHENTICATION old phone number and BACK up codes

  • June 6, 2025
  • 1 reply
  • 34 views

firstnexusCoralRed301

How to reset my phone number, but I don't have any access to my old phone number, and another problem is i don;t have authenticator app and i can't remember where i put my back up codes the only left i had is my email

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1 Reply

Razer.Aero
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  • Razer Support
  • June 6, 2025

Hi firstnexusCoralRed301,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.