Don't have access to 2 step authentication | Razer Insider
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Don't have access to 2 step authentication

  • August 1, 2024
  • 2 replies
  • 203 views

BAIBING06

I can’t make a purchase here in razer because I lost access into my authenticator from my previous phone, can some one help me because I need to make the purchase right now because of limited time offer. Thankyou for your time.

Best answer by Razer.Aero

Hi BAIBING06,

I have replied to your message and escalated your concern to our Support Team to reset your account. Feel free to ping me if you need further assistance. Take care!

​​​​​​​*Thread locked to curb conversation to PM.

This topic has been closed for replies.

2 Replies

BAIBING06
  • Author
  • Insider Mini
  • August 1, 2024

(Removed case number) these is my ticket number


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • Answer
  • August 1, 2024

Hi BAIBING06,

I have replied to your message and escalated your concern to our Support Team to reset your account. Feel free to ping me if you need further assistance. Take care!

​​​​​​​*Thread locked to curb conversation to PM.