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driver conflict

  • July 5, 2022
  • 3 replies
  • 20 views
A
my GIGABYTE H310M H 2.0 motherboard and razer kraken kitty headphones after buying headphones, six months later, the computer began to take headphones for a USB flash drive. The headphones periodically turn off and connect like a flash drive, at this moment the sound disappears and the computer lags. Is this a driver conflict or something else? sorry for my english, this is google translate
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3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • July 6, 2022
If you have Synapse installed - uninstall it, then download and run this tool to remove any Razer drivers: https://rzr.to/Tf53xj Then restart PC, install Synapse again (as administrator) and it should install the newest drivers for your headset.
A
I've done this several times, but the problem is not solved in this way =)
Razer.Zionzedd
ATATA121212
I've done this several times, but the problem is not solved in this way =)
Have you tried to update the audio driver of your PC or reinstall the Razer audio driver? I would also suggest you make sure Windows OS is up to date as well. If you're still experiencing the same issue, PM me the serial number so I can validate its model and start a case for a replacement request if necessary. *Thread locked to curb conversation to PM.
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