Error 1000 DNS points to prohibited IP | Razer Insider
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Hello,



I tried to install and run Synapse 2 as I got my new Razor mouse.

But I get the following error message:



Error 1000

Ray ID: 67cbcd78ea31047a • 2021-08-10 19:59:05 UTC

DNS points to prohibited IP



what can I do?
Are you connected on a work/public network? Can you send me a short video clip or a screenshot of what happens when you try to run the installer? For now, please try to download and install Synapse 2 on your home PC by following this guide. If the issue persists, send me a screenshot of your MSINFO32. I can use it to take a closer look at your system and check for possible platform issues.





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