Error 1000 DNS points to prohibited IP | Razer Insider
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Error 1000 DNS points to prohibited IP

  • August 10, 2021
  • 1 reply
  • 23 views

Hello, I tried to install and run Synapse 2 as I got my new Razor mouse. But I get the following error message: Error 1000 Ray ID: 67cbcd78ea31047a • 2021-08-10 19:59:05 UTC DNS points to prohibited IP what can I do?
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1 Reply

Are you connected on a work/public network? Can you send me a short video clip or a screenshot of what happens when you try to run the installer? For now, please try to download and install Synapse 2 on your home PC by following this guide. If the issue persists, send me a screenshot of your MSINFO32. I can use it to take a closer look at your system and check for possible platform issues. *Thread locked to curb the conversation to PMs.