hi everyone , somebody can help me pleaz ?
i have error product number when i try to register the product Razer BlackShark V2 X.
serial number or unique ID is ok but the product number is invalid.
I have this format in my headset RZXX-XXXX but the site require RZXX-XXXXXXXX-XXXX.
I just want to try the surround 7.1 but why this f***** problem, why razer's been busting my head ?
I have already send MP to Razer.Zionzedd with my infos but nothing somebody else ?
it's ok, I finally succeeded with https://mysupport.razer.com/app/self-help/index when i selected 7.1 Surround sound code.
they give me the real product number (different format of headset)after just a good serial number and finaly i receive instantany the code for the app razer app engine (7.1 surround).
thanks razer, the consumer has nothing else to do
in brief
don’t go to https://razerid.razer.com/products/new
use https://mysupport.razer.com/app/self-help/index in first and after the other
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