Free-spin resistance | Razer Insider
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Good day.

 

I am hoping that someone can assist me with this please. My few months old Razer Basilisk v3 scroll wheel seems to have started gripping when in free-spin mode. 

It isnt a solid grip like when in tactile mode but rather a light resistance on what feels like a half scroll (ie. it feels free part way on the scroll then gets light resistance like its almost switching to tactile but not).


I hope that my explanation is not too confusing but I would like some help on this please. 

@razersupport please can you assist. The store that I purchased from says that there is 6 months only for warranty returns and this is just over 6 months by a few weeks. 

Please can you assist. 

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