Free-spin resistance

Question

Good day. I am hoping that someone can assist me with this please. My few months old Razer Basilisk v3 scroll wheel seems to have started gripping when in free-spin mode. It isnt a solid grip like when in tactile mode but rather a light resistance on what feels like a half scroll (ie. it feels free part way on the scroll then gets light resistance like its almost switching to tactile but not).I hope that my explanation is not too confusing but I would like some help on this please.

AmithR · Answer

@razersupport please can you assist. The store that I purchased from says that there is 6 months only for warranty returns and this is just over 6 months by a few weeks.Please can you assist.

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