Game lights help(?)

The title is bad i know I recently JUST got a Razer Cynosa Chroma and it was the first keyboard I ever got that didn't just come with the pc, I got it so I could get the funky lights in the sims 4 but once I loaded it in and started playing my keyboard didn't change colors it also happens in other games like in roblox which I checked and I'm p sure its compatiable but nope also as of 10 minutes ago everytime I start playing a game like again roblox the lights in my keyboard just turn off and they come back on once I exit Chroma apps is off