Game lights help(?)

The title is bad i know
I recently JUST got a Razer Cynosa Chroma and it was the first keyboard I ever got that didn't just come with the pc,
I got it so I could get the funky lights in the sims 4 but once I loaded it in and started playing my keyboard
didn't change colors
it also happens in other games like in roblox which I checked and I'm p sure its compatiable
but nope
also as of 10 minutes ago everytime I start playing a game like again roblox the lights in my keyboard just turn off and they come back on once I exit
Chroma apps is off