GAMES FREEZING WHILE THE HEADPHONES ARE PLUGGED | Razer Insider
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GAMES FREEZING WHILE THE HEADPHONES ARE PLUGGED

  • September 27, 2024
  • 3 replies
  • 718 views
updailyAmaranthRed750

So i recently purchased razer blackshark v2x usb version and i have noticed that when ever i play any game while the headphones are plugged  the whole server just freezes for few seconds and then gets back to normal . its not an internet issue or fps issue like in valorant i am the only one who moves then i get teleported back to my orignal spot and in between the voice chat also stops and it happens in every 5 min for 4-5 seconds which becomes pretty annoying. PLEASE HELP 

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    3 Replies

    RUBYhitSeashell593

    It sounds like your Razer BlackShark V2X headphones may be causing a conflict or interference while gaming. Here are a few things you can try:

    1. Check USB Ports: Make sure the headphones are plugged into a different USB port, preferably directly into the motherboard rather than through a hub.
    2. Audio Settings: Go into your audio settings and ensure that the headphones are set as the default device. Sometimes, switching the default format can help.
    3. Update Drivers: Ensure that both your audio drivers and Razer Synapse software are up to date.
    4. Disable Exclusive Mode: In the sound settings, under the properties of your headphones, uncheck "Allow applications to take exclusive control of this device."

    If the problem persists, you might want to test the headphones on another PC to rule out hardware issues.

    T

    yes i know i faced this too… when u are playing a high graphic games so it will affect your gaming experience while if u are having headphones are not...

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • May 3, 2025

    Hey guys, 

    If you continue to experience the issue, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection issue you're currently experiencing.

     

     

    *Thread locked to curb conversation to PM.

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