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Hey,

Does anyone know how to get in touch with the support ? US line closed for us in Europe & impossible to open a chat. Whenever I click on the cat link it asks me to log into my razer account and then shows that there is NO ORDER where I just ordered a computer and got the confirmation email.



My computer should have arrived today latest and I paid extra for express delivery. PLEASE tell me how to speak to somebody and not be redirected to robots all the time !!!!



Getting very anxious as a computer is quite an amount of money... which they did not have any problem to debit from my account ON TIME.



Thanks for the help.
You can only submit a ticket via support.razer.com website...

Maybe @Razer.Zionzedd @Razer.Caziel can help?



Or you can try contacting Razer Europe Office (in Germany): https://gb.kompass.com/c/razer-europe-gmbh/de865332/ but dunno if the phone number is correct.



Btw. If it shows "No order" - be sure, that you have correct region selected at Razer.com (at the bottom right side of website):

FiszPL
You can only submit a ticket via support.razer.com website...

Maybe @Razer.Zionzedd @Razer.Caziel can help?



Or you can try contacting Razer Europe Office (in Germany): https://gb.kompass.com/c/razer-europe-gmbh/de865332/ but dunno if the phone number is correct.



Btw. If it shows "No order" - be sure, that you have correct region selected at Razer.com (at the bottom right side of website):





Thanks for looping me in @FiszPL and I apologize for the late response.



@SCCA02 PM me the order number should you need further assistance so I can check its status on my end.



*Thread locked to curb conversation to PM.
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