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gift card

  • April 25, 2025
  • 1 reply
  • 16 views
R

My razer card $200 keeps showing already redeemed but I didn't use it why

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • April 25, 2025

    Hi rushRaisinBlackQUARTZ803,

    Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with code. Please ensure to follow the specifications as below:

    1. Everything has to be a separate image.
    2. Do not stack the gift card and receipt.
    3. Do not blur or mark on the gift card and receipt.
    4. Kindly change the file size to a smaller size.
    5. Kindly ensure that the images are clear and show all four corners.

    Save the shareable files via any online drive account listed here. You can PM me the reference number here so I can help you coordinate with the team. All the best!

    *Thread locked to curb the conversation to PMs.

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