Got a problem with Razer Synapse Software | Razer Insider
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Got a problem with Razer Synapse Software

  • August 25, 2021
  • 1 reply
  • 11 views
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Hello everyone (: I got a new mouse for my iMac, a DeathAdder Elite. I downloaded Razer Synapse for macOS but I got the same thing over and over I launch the software: an inscription that reads "Please connect a Razer Synapse enabled device". Anyone got the same problem? Thank you in advance!
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1 Reply

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This is to be expected if you're on macOS 10.15 onwards. While the DeathAdder Elite is supported by Synapse 2 for mac, the app only supports up to version 10.14. Should you have any other concerns, feel free to send me a message. *Thread locked to curb the conversation to PMs.
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