Got a problem with Razer Synapse Software | Razer Insider

Got a problem with Razer Synapse Software

  • 25 August 2021
  • 1 reply
  • 1 view

Hello everyone (:
I got a new mouse for my iMac, a DeathAdder Elite.
I downloaded Razer Synapse for macOS but I got the same thing over and over I launch the software: an inscription that reads "Please connect a Razer Synapse enabled device".
Anyone got the same problem?
Thank you in advance!

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1 Reply

Userlevel 5
This is to be expected if you're on macOS 10.15 onwards. While the DeathAdder Elite is supported by Synapse 2 for mac, the app only supports up to version 10.14. Should you have any other concerns, feel free to send me a message.

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