hammerhead hyperspeed for xbox left earbud turn off after a minute | Razer Insider
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Question

hammerhead hyperspeed for xbox left earbud turn off after a minute

  • December 20, 2023
  • 1 reply
  • 113 views
PERIDOTPinktechno507

I got this new earbuds yesterday and made firmware update, after that I pair to my phone. Everything was going working as expected, but after a minute the left earbud turn off. I put in the case and wait 5 seconds the earbud turn on, but after some seconds turn off again.
Does anyone have this issue and fixed?
Or is a hardware issue?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • December 21, 2023

Hello PERIDOTPinktechno507,

It sounds like you may be experiencing a hardware issue with your Razer Hammerhead HyperSpeed for Xbox. Please PM me your device serial number and proof of purchase so I can check its warranty. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb the conversation to PMs.

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