headset blackshark v2 x | Razer Insider
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headset blackshark v2 x

  • July 9, 2024
  • 2 replies
  • 36 views
AmirDemorgan

Hello,

I bought a Razer Blackshark v2 X and when I try to register the product, appears a message saying ‘’ the produtct has already been registered.
(Removed SN for security purposes)

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2 Replies

FiszPL
Vanguard
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  • FiszPL
  • VANGUARD
  • July 9, 2024

Is it some aliexpress / ebay unit? If yes, I’d just return it as it may be a fake one, and get it from some viable source.

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • July 11, 2024

    Hello,

    I bought a Razer Blackshark v2 X and when I try to register the product, appears a message saying ‘’ the produtct has already been registered.

     

     

    Hello AmirDemorgan,

    Thanks for sharing concern here. I have confirmed that the Razer BlackShark V2 X serial number was registered to a different account, and the 7.1 Surround Sound has been claimed since September 11, 2023. I suggest you take advantage of your warranty and request a replacement/refund from the store. You can also visit this link: https://www.razer.com/store-finder, where you can find other authorized resellers in your country. I hope this helps. Stay safe!
     

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