Headset disconnecting/reconnecting | Razer Insider
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Headset disconnecting/reconnecting


Recently I've been encountering an issue with my razer kraken kitty edition headset where it will disconnect then reconnect shortly after. The main reason I am very perplexed by this issue is that it started about half a month ago and only seems to really occur when I'm playing fortnite or right when I boot up my pc. I've attempted changing in game settings, updating my drivers, removing the device from my computer then reinstalling it. I have had no luck in solving this problem, I would greatly appreciate any help I can get on this before I go and just purchase a new headset.
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2 Replies

-Mr.Nobody-
Rauyongs
Recently I've been encountering an issue with my razer kraken kitty edition headset where it will disconnect then reconnect shortly after. The main reason I am very perplexed by this issue is that it started about half a month ago and only seems to really occur when I'm playing fortnite or right when I boot up my pc. I've attempted changing in game settings, updating my drivers, removing the device from my computer then reinstalling it. I have had no luck in solving this problem, I would greatly appreciate any help I can get on this before I go and just purchase a new headset.
Did you connect the headset through USB HUB? if you do try not to use USB Hub

Razer.Speedcr0ss
Rauyongs
Recently I've been encountering an issue with my razer kraken kitty edition headset where it will disconnect then reconnect shortly after. The main reason I am very perplexed by this issue is that it started about half a month ago and only seems to really occur when I'm playing fortnite or right when I boot up my pc. I've attempted changing in game settings, updating my drivers, removing the device from my computer then reinstalling it. I have had no luck in solving this problem, I would greatly appreciate any help I can get on this before I go and just purchase a new headset.
Was everything covered? Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.

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