Headset USB device not regognized

5 years ago
May 8, 2020
1 reply
3 views

greatvision874

So i tried to connect my headset to my pc and i got a message saying, "USB device not recognized". I already tried to update windows and uninstall the device, but it not worked and i dont know what to do now

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Razer.Speedcr0ss
Razer Support
7697 replies
5 years ago
May 12, 2020

Hi there! Thanks for posting your headset's concern here. What's the model of your headset? Please send me a PM together with its serial number. Let's continue from there.

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