I received new headphones and tried to register them on Razer ID. After filling out all the fields, I received a response saying the headphones were already registered. If I didn't do this, please contact support. Help me register the Razer Blackshark 2v X on Razer ID.
Question
Hello, I can't register my Blackshark V2 X headphones on my Razer ID.
This topic has been closed for replies.
- Razer Support
Hi Kaktus1337-2-,
Where did you purchase your headset? One possible reason for this issue is that the headset may have been previously owned or could be a counterfeit unit. It would be best to contact the reseller and request a replacement.
If you need further assistance, please PM me your device serial number and a copy of your store invoice for verification. You can also save the shareable file on Google Drive and include the link in your message. Thanks!
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