hello, I have a Razer global account and I had 6 attempts and I forgot to change the phone number in order to receive a code and now I cannot make any purchases. Can you help me? | Razer Insider
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hello, I have a Razer global account and I had 6 attempts and I forgot to change the phone number in order to receive a code and now I cannot make any purchases. Can you help me?

B

I have a Razer global account and I had 6 attempts and I forgot to change the phone number in order to receive a code and now I cannot make any purchases. Can you help me?

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  • bobbich20
  • Author
  • Insider Mini
  • 1 reply
  • January 18, 2024

hello, I have a Razer global account and I had 6 attempts and I forgot to change the phone number in order to receive a code and now I cannot make any purchases. Can you help me?

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3455 replies
  • January 19, 2024

Hello bobbich20,

I’m here to help. Please send me a PM with the following information below for verification of your account and for me to initiate a ticket on your behalf.

Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:

​​​​​​​*Thread locked to curb the conversation to PMs.

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