HELLO, when registering the serial number of the headphones, it gives an error and writes that the serial number has already been registered | Razer Insider
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HELLO, when registering the serial number of the headphones, it gives an error and writes that the serial number has already been registered

  • March 24, 2024
  • 2 replies
  • 90 views

VividBurgundyfunurban812

HELLO, when registering the serial number of the headphones, it gives an error and writes that the serial number has already been registered

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2 Replies

VividBurgundyfunurban812

ЗДРАВСТВУЙТЕ, при регистрации серийного номера наушников выдает ошибку и пишет, что серийный номер уже зарегистрирован


Razer.Aero
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  • Razer Support
  • March 26, 2024

Hi VividBurgundyfunurban812,

When and where did you purchase your headset? Was it brand new when you bought it? One possible cause of this issue is that someone owned the headset before and registered it with their account. Feel free to PM me with your device serial number and email address so I can verify the information in our system. Have a great day!