This account is still binded to my old facebook email in yahoo that is now almost impossible to access as it has been more than 3 yrs since i unbinded that yahoo account to my facebook. I have changed my facebook email before using it for logging in here into a more updated gmail one. Now I can’t change the binded email as it prompts me to log in using the yahoo email. Any help? this account has the Balance I accidentally redeemeed which was supposed to be for the newly created account ( it has the same name and information as this one as well)
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Hi autoCoralReefAMBER268,
I’m here to help. I can kick start a case and escalate your request to our Support Team. Please PM me with the following information below and confirm if you have any of the following migratable data on your old Razer ID:
- Your Razer ID, Profiles, and Razer Synapse Cloud settings
- License code for 7.1 Surround Sound or Surround Pro
- Your Cortex settings, Game Play and Wish List
- Your Newsletter subscriptions
- RazerStore address book
- Razer Game Store Profile
- Razer Gold/Silver Wallet Balance
Also, fill in the following:
- Razer ID:
- Old email address:
- New email address:
- Date of Birth:
- Full Name:
- Phone number:
- Country:
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