Dear Razer Support,
My Razer Seiren X microphone, which I just opened to use for the first time, makes a constant loud hissing noise.
I’ve tested it on different USB ports, computers, and recording software, but the issue persists, unless I push its mute button.
I purchased the Mic less than 2 years ago, and I understand that the standard warranty period may have passed; however, I’d like to kindly ask if there is any possibility of support or replacement in this case, as the product was unused and kept safely in its original packaging until now.
I’ve always appreciated Razer’s quality and would be grateful for any assistance you can provide.
Thank you for your time and consideration.
Best regards
