[Help!] My Naga Trinity isn't working | Razer Insider

[Help!] My Naga Trinity isn't working

  • 23 September 2019
  • 2 replies
  • 10 views
W
Hello!
I've had my Naga Trinity for a couple months now, however...
My side panel with 12 isn't working, no matter what I set it to, not a single button will work.
Except number 3, but I''ve tried almost everything but the only thing it will do is act as the middle mouse button.

If anyone has a solution to this I will be eternaly grateful.
Thanks!
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2 Replies

W
Razer.Caziel
The first thing that I'd do would be to clean the contacts on the mouse and on the side panel. This can easily be a hardware issue but PM me so I can help you further isolate the problem.

Thank you so much! I've cleaned the contacts and it's working perfectly fine now!
Razer.Caziel
Userlevel 7
The first thing that I'd do would be to clean the contacts on the mouse and on the side panel. This can easily be a hardware issue but PM me so I can help you further isolate the problem.
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