Hello
I just acquired some razer kraken usb headphones, they work well but detect a problem when I turn off and turn on my computer again, the headphones turn on but at a certain point they turn off and no longer turn on so I have no sound and I have to disconnect it and reconnect them to work, you can see the video in the following link
https://www.dropbox.com/s/lnqoype5nv0n9tb/vid20220407051229.mp4?dl=0
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Userlevel 4
Hey there! Sorry to hear that you are experiencing an issue with your Razer Kraken USB. I got your back, and I'd like to take a closer look at this. Does the problem occur with the Razer Synapse enabled? Please let me know through PM for better assistance. Also, indicate the serial number of your headset so I can check for device-specific troubleshooting steps.
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*Thread locked to curb conversation to PMs.
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