Help Razer Cortex Is Stuck at 9% | Razer Insider
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Help Razer Cortex Is Stuck at 9%

  • September 26, 2021
  • 2 replies
  • 3 views
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uh my razer cortex when im scanning is stuck at 9% and says "Scanning for junk files: Driver Installation Files" please help
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    • BagelDealer
    • Author
    • 1 reply
    • September 26, 2021
    nvm it fixed itself it was just slow
    A
    • Anonymous
    • 0 replies
    • September 26, 2021
    Hey there! Thank you for sharing your concern here. My name is Michelle from the Razer Cortex technical support team. I will be happy to assist you with any of your issues regarding Razer Cortex. When a file is too big, just like this file with more than 10GB, Cortex may take some time to scan it, which may look like it stuck, but actually not. That is why you think it is fixed. Please feel free to let me know if you need further assistance. Michelle
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