Hi freezer company | Razer Insider

Hi freezer company

  • 10 March 2022
  • 2 replies
  • 6 views
F
hi boght a razer blade advance 15 (i7 11800 + RTX 3070)
and i allready tried contacting you, no one even got back to me.
this 3000$ laptop keeps freezeing. i do not know what to do, none of the forum answers had helped me.

i have 6 laptops,i am an information security researcher, i know my way arount pcs, this is the only one with this behaviour.

i cant belive this cost me 3000$, and i got a freezer machine.

please help. please.
This topic has been closed for comments

2 Replies

FiszPL
Rank
Userlevel 7
Badge +1
Check you background processes, maybe some application is using too much CPU / RAM.
Also what are the temperatures? Be sure, that you provide good airflow, and the vents are not clogged.

When buying a new laptop I always do a clean windows install, to be 100% sure, that everything is properly installed and configured (and ofc I have all the apps that I need, no bloatware etc.).
R
fevergreatRoyalYellow525
hi boght a razer blade advance 15 (i7 11800 + RTX 3070)
and i allready tried contacting you, no one even got back to me.
this 3000$ laptop keeps freezeing. i do not know what to do, none of the forum answers had helped me.

i have 6 laptops,i am an information security researcher, i know my way arount pcs, this is the only one with this behaviour.

i cant belive this cost me 3000$, and i got a freezer machine.

please help. please.



Hi there! I'm here to attend to your concerns. I highly suggest doing these troubleshooting steps to eliminate the freezing on your Razer Blade. Should the problem persists, gather your Window Event Logs by following this article. You can use google drive to attach the files. Please PM me a sharable link for me to have access. Let's continue from there.


Thread locked to curb the conversation to PMs.
CookiesCookie settings