High CPU usage by Connected Devices Platform User Service caused by Huntsman Elite | Razer Insider

High CPU usage by Connected Devices Platform User Service caused by Huntsman Elite

  • 12 December 2019
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So, I just picked up my new Huntsman Elite, I went to the Synapse program to customize my lightning. However when I tweak up the settings the lightning seems to perform poorly. Then, a few seconds later I hear a noise from my fans. Since I have a very cooled down computer, that noise was rare. When I opened up Task Manager I saw this:

Wow, a new service appeared. At first I thought that Windows was just collecting data and crap. But, that number of CPU usage never went down. When i exited Synapse, the number went from 20% to 10%. I then knew something was wrong. So, can anyone help?

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Userlevel 6
Hi there! Have you tried reinstalling Synapse to see if the same issue persists? Let me know.