How can I acquire an RMA number? | Razer Insider
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Question

How can I acquire an RMA number?

  • March 22, 2025
  • 1 reply
  • 28 views
B

So my keyboard is not working properly, some keys ar not working such as E and B, as you can s in my typing… I wanted to ask how I can get my RMA numbr? Thanks for the hlp

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 22, 2025

    Hi bitWhiteload889,

    I’m sorry to hear you’re experiencing issues with your Razer keyboard, especially with keys like 'E' and 'B' not working. To start, I recommend checking out this article for troubleshooting steps that might resolve the problem. If the issue persists after trying those suggestions, please send me a PM with your device's serial number and proof of purchase. I'll look into the warranty options for you.

    *Thread locked to curb the conversation to PMs.

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