how do I change my phone number without my old phone number? | Razer Insider
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Question

how do I change my phone number without my old phone number?

  • December 15, 2023
  • 1 reply
  • 82 views
BombsAway6

I recently bought some razer gold and i want to buy something with it. i cannot buy anything as it requires my old phone number to confirm. can anyone help me?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • December 15, 2023

Hi BombsAway6,

I understand that you cannot purchase a Razer Gold because you lost access to your phone number associated with your Razer ID. Please PM me with the following information below so I can initiate a case on your behalf:

Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:

​​​​​​​*Thread locked to curb the conversation to PMs.

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