How do I contact support? | Razer Insider
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Question

How do I contact support?

  • January 23, 2024
  • 2 replies
  • 250 views
sinrise

I have been all over the Razer website and I cannot find an email or phone number to contact them. I need to speak to a human being. Why is that such a problem?

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2 Replies

sinrise
  • sinrise
  • Author
  • Insider Mini
  • January 23, 2024

My actual problem is that I placed an order but it has yet to arrive. Tracking number doesn’t work and it the tracking info on the razer site hasn’t been updated since the 18th.

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • January 24, 2024

Hello sinrise,

I understand your frustration with the order not arriving and the tracking number not working. I'm here to assist you. I can start a case to escalate this issue to our Razer Order Support Team to check the status and assist you further. Please send me a PM  with the following information so that I can initiate a ticket on your behalf:

Full name:
Email: 
Mobile/Phone Number: 
Country:
Order number:

*Thread locked to curb the conversation to PMs.

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