How do I get in touch with Support? | Razer Insider
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How do I get in touch with Support?

J
I don't want a FAQ. I need either an email contact or a chat or a phone number. There is no way to contact Razer, and that is why I made such a massive mistake in the first place. Getting very frustrated with Razer. I did make a huge mistake with my purchase but perhaps it can be mitigated if somebody would please help me by emailing me. Edit: Please, would somebody tell me how I can get in touch with an actual person in support? I've been awake for two nights and I really need to see if I can fix this,. I can't get help from a FAQ. Please tell me how to get in touch with support.
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    5 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • August 10, 2020
    You can get in touch with our Order Support Team by selecting "Order from Razer.com" on the dropdown menu on this page. I have limited visibility over that part of the system, so this is the best way to get your issue resolved in real-time. Do shoot me a PM should you need further assistance.
    C
    I also have tried to contact customer support, with no luck. A live person is nonexistent. smh. I need to change part of the address, but there is no way to do so. I have tried to PM Razer.Caziel with no luck. I hope I don't have any issues with the product.
    V
    DM to Razer at Twitter. h //twitter.com/RazerSupport?s=09
    J
    • Joshark
    • Author
    • Insider
    • 22 replies
    • August 26, 2020
    I don't use twitter. You do realize that not everyone is on Facebook or Twitter, right? I still have an issue. I returned a computer over a month ago and have not received any notification of a refund.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • August 29, 2020
    Joshark
    I don't use twitter. You do realize that not everyone is on Facebook or Twitter, right? I still have an issue. I returned a computer over a month ago and have not received any notification of a refund.
    Please send me your ticket number so I can check the refund status. *Locking this thread to curb conversations to PMs.
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