How do I receive a new code? | Razer Insider
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How do I receive a new code?

  • December 25, 2021
  • 1 reply
  • 2 views
Q
I attempted to scratch the code off of the razer id thing that came with my "Razer KRAKEN surround 7.1" headset and the numbers came right off with the grey lining! I saw multiple other people here with the same problem and I didn't see any real answer. I can provide proof of purchase and what ever else is needed. Edit: its the code I need to activate 7.1 surround sound.
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    1 Reply

    R
    Can you send me your scratch code? I'll try to check on it first. But if it's beyond recognition, and you're still eligible. I can submit a code generation request on your behalf. To do that, I'll need the following:
    • Full name:
    • Email:
    • Phone number:
    • The serial number of your device:
    • Proof of purchase:
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