How do I receive a new code? | Razer Insider
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I attempted to scratch the code off of the razer id thing that came with my "Razer KRAKEN surround 7.1" headset and the numbers came right off with the grey lining! I saw multiple other people here with the same problem and I didn't see any real answer. I can provide proof of purchase and what ever else is needed. Edit: its the code I need to activate 7.1 surround sound.
Can you send me your scratch code? I'll try to check on it first. But if it's beyond recognition, and you're still eligible. I can submit a code generation request on your behalf. To do that, I'll need the following:



  • Full name:

  • Email:

  • Phone number:

  • The serial number of your device:

  • Proof of purchase:



*Thread locked to curb the conversation to PMs.
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