How do I unlock profile settings in my Razer account? | Razer Insider
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How do I unlock profile settings in my Razer account?

  • February 7, 2026
  • 1 reply
  • 13 views

I had just finished setting up a few details in my razerid.razer.com dashboard and then clicked on the “lock” icon. I thought it would first ask if I wanted to lock it, or at least what it was about to do, but it just locked my profile settings. How can I unlock my profile settings again? I can still log into my account, it is just the profile settings for things like enabling 2FA and other things I want access to again.

Best answer by Razer.sushi.boi

Hello there, ​@AlpineHannibalBarca!

 

To unlock locked profile settings on your Razer account, click the locked icon (🔒) on the settings page and enter the verification code sent to your registered email. This temporarily unlocks settings for 3 minutes. For advanced security, enable biometrics (fingerprint/facial recognition) via the Razer ID security menu. Feel free to send me a message via PM if you need further assistance.

 

*Thread locked to curb conversation to PM.

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1 Reply

Razer.sushi.boi

Hello there, ​@AlpineHannibalBarca!

 

To unlock locked profile settings on your Razer account, click the locked icon (🔒) on the settings page and enter the verification code sent to your registered email. This temporarily unlocks settings for 3 minutes. For advanced security, enable biometrics (fingerprint/facial recognition) via the Razer ID security menu. Feel free to send me a message via PM if you need further assistance.

 

*Thread locked to curb conversation to PM.