How to change the registered email address that was hacked? | Razer Insider
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How to change the registered email address that was hacked?

  • March 6, 2024
  • 1 reply
  • 180 views

IanRPManese

I linked my Facebook account to my Razer Gold account which is still linked to the hacked email address. But, my Facebook have other email addresses but the hacked email address was registered automatically to my Razer Gold account. How can I change it? NOTE: I cannot check the OTP since I don’t have the access with my registered email addressed that was hacked. Thanks!

Best answer by Razer.Aero

Hi IanRPManese,

For Razer Gold issues, please reach out to Razer Gold Support by submitting a ticket or chatting with customer service via Live Chat by clicking the green chat button at the bottom right to get this resolved. Make sure to include all relevant information, including the details associated with your account. If you already have an existing case, PM me with the reference number, and I will coordinate with the relevant team. Stay safe!

*Thread locked to curb the conversation to PMs.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • March 7, 2024

Hi IanRPManese,

For Razer Gold issues, please reach out to Razer Gold Support by submitting a ticket or chatting with customer service via Live Chat by clicking the green chat button at the bottom right to get this resolved. Make sure to include all relevant information, including the details associated with your account. If you already have an existing case, PM me with the reference number, and I will coordinate with the relevant team. Stay safe!

*Thread locked to curb the conversation to PMs.