My razer Basilisk v3 pro stopped working after a short bit and it has a red symbol razer symbol and mouse wheel not blinking red just red and I want to know if I can do some sort of factory reset because now it says the dongle is a keyboard I already uninstalled and reinstalled the drivers and the mouse will no longer show up on my computer Bluetooth tab or even say it’s connected unless the dongle is there
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Hey,
Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
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