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Huntsman V2 Analog repeating previously pressed keys


Userlevel 3

Hi there. I’m the owner of (so far) two Huntsman V2 Analogs. I fell for the marketing gimmick of the variable actuators, but that aside, I love them to bits. I use one, and my boyfriend uses another. My keyboard will, at seemingly random, repeat the last dozen keys or so that have been pressed in the last minute. The result is an infuriating situation where the keyboard will repeat windows key presses, enter keystrokes, alt-tab inputs (which makes games more interesting), grenade key (g) inputs (which makes games slightly more interesting), fire-mode selector (x) inputs (which makes games significantly more interesting), and spewing the last few seconds of conscious thoughts I’ve just typed a second time in an instant, trashing whatever sentence I’m trying to formulate. If that happens while I’m typing this, I’ll leave it in as an example.

So it registers as actual inputs, so I immediately suspected hardware, or some kind of conflict. I haven’t noticed if the chroma lights respond to these echoed inputs, and I don’t know if that would tell me anything useful about the issue at hand. The issue has presented through a refresh of windows, driver reinstallation, firmware updates, uninstalls and reinstalls and rollbacks and port changes and every which method of restoring and repairing software I can think of. I caved, and submitted a support ticket with Razer.

They were prompt in getting me set up with a replacement unit which, of course, exhibited the exact same behavior. My PC is a $5,000 wreck from a large pre-build manufacturer who shipped it with an inadequate power supply, so I thought maybe “Hey, something on the mb is probably just shagged, I probably have to replace it, but incase something is only corrupted or something in my SSD, I’ll reinstall my OS”. So I did that, much to my chagrin. Then, my boyfriend, the owner of the second keyboard we’ve purchased, reported that he’s been having the same damn issue.

The issue is confounding, because it happens so randomly that I can’t put a nail in any one particular cause. I think it’s a software conflict somewhere, but I’m not sure how to check precisely what might be throwing the conflict on two entirely different machines. As far as I’m aware, the only applications we both have installed are the big ones that probably millions of people have installed. (Steam, Discord, Synapse 3, etc)

I believe recalling the issue repeating while synapse wasn’t initialized, which would be a hell of a thing, but I wouldn’t swear on it because my mind is shot full of holes, so this is a sort of last hurrah attempt to solve the issue before I just convince myself to tear the 3090 out of my rig and slap it into a new one when my expenses can afford it.

Am I crazy? Does this issue sound familiar to anyone else? Is someone burning toast? Please help.

Thanks bunches!

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Best answer by Cody0866 5 October 2023, 19:45

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111 Replies

Userlevel 2

We’re still at it people; I’ve been in contact with Razer support since I opened this ticket, and I sent in some logs from Synapse log collector. they pushed one update in an effort to rectify the issue, which had no effect on the bug. Do people experiencing this bug also use chroma on their keyboards? It’s a snowball’s chance, but really the only thing I can think to do is share commonalities. 

So far, more often than not the issue seems to manifest most often when:

  • typing quickly
  • making a mistake when typing
  • making multiple inputs
  • using the keyboard later in the evening
  • Chroma brightness is set >20

 

My keyboard has a Chroma Studio setup with Static, Ripple, Spectrum Cycling and Audio Meter. No macros running. Anything here ring true with anyone else?

I’ll update this thread once I hear back from Razer’s team on this. They’ve been assuring me they’re waiting to hear from their software team on the issue. 

Well done my friend. I have not managed to get razer support to do anything other than give copy paste answers. You have more patience than I.

I agree with your points and have often thought it happens more often (not exclusively) when using the backspace key, and definitely when typing quickly.

I do use chroma on all my razer peripherals and light strips through a chroma module.

I have not noticed time making any difference to be honest

Userlevel 2

Hi guys,

I just update the new version of Synapse and it seems fixed, anyone more could test it?

Userlevel 2

Sorry, I tested a few hours more and the problem persist… is not fixed in the las Synapse

Userlevel 2

Just installed the latest. I do wish they would say what they are trying to fix but everything just says “general bug fixes”

Userlevel 3

For those of you at home who are playing along , there was another update released by Razer. It brings Synapse to version 3.8.831.90619 and attempts to correct the issue we’ve been seeing. I installed the update early this morning, restored the brightness of my Huntsman’s chroma, and within 2 minutes the issue repeated. I’ve restarted my PC just in case the OS was in a weird state, so I’ll see if that has fixed the issue or not.

I’ll push a request to Razer to see if they’re interested in getting logs from customers who are having the same issue. I’d just suggest posting logs ourselves to try and find the issue, but I don’t know what the logs collect, so I don’t want anyone to share their logs online, lest they contain a password in plaintext or some personal info.

I’m sending an email to touch base with Razer’s team and will update if I figure out anything new. Cheers, good luck, have fun gamers.

Just wanted to add I’m also dealing with this issue.  It happens when I’m playing games using WASD.  Replugging is the quickest solution I’ve found.

I am having the same issue. Firmware and Synapse 3 are up to date as of now.

Userlevel 2

Hi guys,

New Synapse update and new firmware (1.06.00) !! I tested it but still occurs… same problem… :(. Waiting for your feedback

I haven’t been using the keyboard much since doing this, but I think it has something to do with the actuation/rapid trigger settings.  The timing kinda matches up.  I have actuation at 2.6mm and rapid trigger at 0.8mm and haven’t had the issue since using these settings.  I think I might have already had the actuation setup and enabled rapid trigger.

Userlevel 2

Today my Razer Synapse updated to version 3.8.930.92719. The bug seems gone for now.

Userlevel 2

Nevermind. It still persists.

Damn, I thought I was going crazy. I have the same issues with the keyboard. 

I’m following your advice, though and am trying a lower actuation point, as well as dim lighting on my keyboard. I hope this helps.

Userlevel 2

2 months and no solutions...

Userlevel 3

Razer has sent me an e-mail saying they’ve tracked down the cause of the issue. Due to it’s complexity however, they cannot give me a time frame that a solution will be provided within. 🙃Very premium feel to hear after 2 months of patiently waiting, I’ve got nothing to show for it and a closed support ticket.

Userlevel 2

Damn, I thought I was going crazy. I have the same issues with the keyboard. 

I’m following your advice, though and am trying a lower actuation point, as well as dim lighting on my keyboard. I hope this helps.

Nothing worked for me. I’m using a different keyboard.

Userlevel 2

Im glad I found this thread before I went and bought another of the same keyboard thinking mine was defective.

Ive been having this exact issue for a while.

Hopefully they sort this issue soon or ill have to buy a new keyboard from somewhere else.

I have had the same issue with both my Huntsman mini and Huntsman v2. It’s been this way for the past year or so.  It happens randomly while I am working.  That is when I notice it most because I type a lot for work, working on IT tickets all the time. 

When I got a MelGeek keyboard the issue seemed to not have that issue.  I wasn’t sure if it had to do with Synapse or not. I’ll try it with out to see what happens. 

I have the same issue with my Huntsman v2 Analog, v1.6 didn’t help.
All I can say is that it seems to happen when I type very fast and use shift and or enter in the sentence. But it is so random it is almost impossible to tell with certainty.
However it is extremely annoying, especially when it happens on an enter press because then the message gets send out and bam you look like an absolute fool.

Userlevel 2

No news, no fixes ,no updates… Razer forgot about us

Userlevel 3

I’ve tossed the towel in on waiting; I’ve been using a different keyboard entirely (logitech) and this issue disappeared, irregardless of whether synapse is running. Recommend staying away from purchasing the Huntsman line of keyboards until the issue is resolved.

Userlevel 2

There was a Synapse update dated 26 Oct 23, 208mb.

 

In the notes it says there are general bug fixes and performance improvements for the razer huntsman v2 analog. Fingers crossed this could be it. 

 

I just installed it, so, we’ll see.

There was a Synapse update dated 26 Oct 23, 208mb.

 

In the notes it says there are general bug fixes and performance improvements for the razer huntsman v2 analog. Fingers crossed this could be it. 

 

I just installed it, so, we’ll see.


Is it? mine still stucked at 20230928...

Userlevel 2

My synapse is at…

Version: 20231026

 

And Ive not noticed any repeated keystrokes yet, but Ive been sick lately, so, could have missed it happening.

Userlevel 2

Synapse 20231026 here. The bug is still there.

Userlevel 2

Yeah I just had the repeated keystrokes happen again. No dice on this patch

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