Huntsman V2 TKL disconnects at higher light power | Razer Insider
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Huntsman V2 TKL disconnects at higher light power


Hi, I have a weird problem with my keyboard.

When I set the light power to about 70-100%, and start any game, the keyboard disconnects instantly, but when I lower it to 0-65% everything works perfectly fine. Also, if I change the usb port, the values I mentioned get even lower and the keyboards disconnect at 50,40% depending on the port. Turning off Synapse does nothing. So does reinstalling software, changing usb cables, ports and PCs. I’ve got literally no idea what it might be.

 

Best answer by Smexy_1

Ok so I finally found the solution.

My pc started having bluescreens under load, I suspected the PSU. The 12v rail had 11.4v under load, however just before crash I had my keyboard disconnect. I disconnected and connected all the cables from my psu, motherboard etc. Voltages came back to normal, everything works fine, including keyboard.

So the problems were caused by some loose pins in the connectors or something, which caused low voltage under load in the whole pc (including usb ports) and therefore bluescreens and disconnecting keyboard - as it required a lot of power on full brightness.

Hope that helps anyone!

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2 Replies

  • Insider Mini
  • 2 replies
  • May 22, 2024

I have the same problem, I just turned off lights completely but thanks to you, I can leave it at 65% now without problem. I had this bug for over a year now, but it’s not in all games, if you manage to fix it for good pls give me an update.


  • Author
  • Insider Mini
  • 1 reply
  • Answer
  • November 14, 2024

Ok so I finally found the solution.

My pc started having bluescreens under load, I suspected the PSU. The 12v rail had 11.4v under load, however just before crash I had my keyboard disconnect. I disconnected and connected all the cables from my psu, motherboard etc. Voltages came back to normal, everything works fine, including keyboard.

So the problems were caused by some loose pins in the connectors or something, which caused low voltage under load in the whole pc (including usb ports) and therefore bluescreens and disconnecting keyboard - as it required a lot of power on full brightness.

Hope that helps anyone!


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