My HyperSpeed USB dongle shows as “Unknown USB Device”.
I tested it on multiple computers and the issue persists.
The mouse works normally with the cable.
I would like a replacement dongle under warranty.
Solved
HyperSpeed USB dongle not working
Best answer by Razer.sushi.boi
Hello there,
I can check our inventory for a replacement dongle. Please send me a message via PM along with your mouse’s serial number so I can validate it in our system and for proper documentation. Looking forward to your response!
*Thread locked to curb conversation to PM.
This topic has been closed for replies.
- Razer Support
- Answer
Hello there,
I can check our inventory for a replacement dongle. Please send me a message via PM along with your mouse’s serial number so I can validate it in our system and for proper documentation. Looking forward to your response!
*Thread locked to curb conversation to PM.
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