sorry for my english
so uh i want to active 7.1 surround sound on my headphones. when I trying to enter serial number page saying that I need to register my device, but it is already registered. I really don’t know what I should do in this case, cause I have activated this feature before and it has worked well
sorry if I put this question in wrong category
Hi there,
There’s a high possibility that you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please send me a message via PM along with your headset’s serial number so I can validate it and check the registration.
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