I can't register my Black Shark V2X headset. | Razer Insider
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Question

I can't register my Black Shark V2X headset.

  • January 28, 2026
  • 1 reply
  • 15 views

When I tried to register my Razer headphones, it said the product was already registered and if I wasn't the one registering, I should contact Razer support. What's the solution? I removed the ear pads and saw that the serial number is the same as the one on the bottom of the box.

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1 Reply

Razer.sushi.boi

Hello there, ​@JETSunrayinteractive279!

 

It seems like you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please drop me a message via PM along with your headset’s serial number so I can validate it and check the registration. Looking forward to your response!
 

*Thread locked to curb conversation to PM.