I cant find the product number on my headset?(Razer Kraken X) | Razer Insider

I cant find the product number on my headset?(Razer Kraken X)

  • 18 January 2020
  • 8 replies
  • 29 views

I cant find the product number anywhere on my headset, I have looked all over the web for information about the location of the product code but keep getting videos about how to remove the padding of the headset. Can a staff member please tell me where it is, I've been up 1 hour straight looking for the whereabouts to this product code, you guys/gals are a good company and I've purchased many of your products for years and I trust I get a response back from you guys/gals.


A Proud customer

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8 Replies

Userlevel 7
The product number should be right below S/N. You can also send me the serial number of your headset so I can give you the product number.

Hello having the same problem, can't find my product number of my kraken x
Userlevel 3
rushDarkGreenCITRINE813
I cant find the product number anywhere on my headset, I have looked all over the web for information about the location of the product code but keep getting videos about how to remove the padding of the headset. Can a staff member please tell me where it is, I've been up 1 hour straight looking for the whereabouts to this product code, you guys/gals are a good company and I've purchased many of your products for years and I trust I get a response back from you guys/gals.


A Proud customer

firstSandDunelab110
Hello having the same problem, can't find my product number of my kraken x


Hi there fellows,
here is your number - RZ04-02890100-R3M1
Userlevel 7
firstSandDunelab110
Hello having the same problem, can't find my product number of my kraken x

Are you having issues with product registration? Don't hesitate to shoot me a PM should you need assistance.
I tried removing the left ear cup but the Product Number isn't there. I am also in need of assistance.
I am trying to register and I have the Serial Number, but not the Product Number. Both are needed to register. HELP!
Userlevel 3
abzkat3
I am trying to register and I have the Serial Number, but not the Product Number. Both are needed to register. HELP!

What product have you got, Sir?
Userlevel 7
@steeeeven @abzkat3

Send over the serial number of your headsets, and I'll help you both with the registration. I'll look forward to your PMs.