I own a Razer BlackShark V2 Pro headset and am trying to use my RazerCare warranty to replace a damaged unit. To proceed with the warranty claim, I needed the serial number, which I found on the product box but isn’t working. I have the order number and multiple emails of proof of me not only buying the headset but also purchasing razercare.
Hello justdoingmefr,
I’m here to help. Please PM me with your device serial number and tell me more about the issue you’re experiencing so I can check for a solution. I’d appreciate it if you could provide the list of the troubleshooting steps you’ve tried so far so I can scratch them off my list. Thanks!
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