I did not receive the 7.1 audio activation code email. Help me please! | Razer Insider
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I did not receive the 7.1 audio activation code email. Help me please!

  • May 5, 2025
  • 3 replies
  • 36 views

 

On May 3, I bought Razer Kraken V4 headphones and registered them with you, but I never received an activation code. I only received a notification about product registration in the mail.

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3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • May 5, 2025

Please read: 

Kraken V4 is eligible for THX Spatial, which is available out of box through Synapse 4.


  • Author
  • Insider Mini
  • May 5, 2025
Good, but when installing THX Spatial separately, it also asks for activation

Razer.ScarletRouge

Hey there, AndreyDAV!

I understand that you are unable to receive your activation code. No worries, let me help you! Could you please send me a PM together with your device’s serial number so I can check it here on my end?


I am looking forward to your response! Thanks!


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