I didn't receive OTP | Razer Insider
Skip to main content
Question

I didn't receive OTP

  • January 20, 2024
  • 4 replies
  • 89 views

Primy1720

I’m having a problem in my OTP codes and so I cannot proceed to my purchase and also cannot change my 2-step authentication or get my backup codes because again no OTP is arriving. I need help please. Thanks

4 Replies

Primy1720
  • Author
  • Insider Mini
  • January 20, 2024

 


Primy1720
  • Author
  • Insider Mini
  • January 20, 2024

I was trying to buy packs that is only available for few hours and now I will miss it because of not receiving OTPs and unable to change authentication steps. This is frustrating. 😓


easyMintgarden413

I’m having a problem in my OTP codes and so I cannot proceed to my purchase and also cannot change my 2-step authentication or get my backup codes because again no OTP is arriving. I need help please. Thanks

Same here. Did your problem resolved? I couldn't receive any SMS as well. Now I cannot do anything with my account since every transaction even updating any details needed to have an OTP via SMS but nothing arrives. 


  • Insider Mini
  • January 7, 2025

i have the same problem.