I have a bank statement of my purchase is this good enough for Proof of Purchase? | Razer Insider

I have a bank statement of my purchase is this good enough for Proof of Purchase?

  • 23 February 2021
  • 1 reply
  • 2 views
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I never received an email with a receipt for my headset which I purchased online. I have the original bank statement as well as serial and product numbers. Though I have given the info to support chat no one has gotten back to me.
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1 Reply

Razer.Caziel
Userlevel 7
Bank statements aren't considered valid proof of purchase. The photo below is from our Warranty Policy. Do send me your ticket number so I can check what's causing the holdup.


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