I have a problem purchasing for a student authentication account. I have not received any messages on my phone and I cannot change it. Even the system is locked and limited.

Hey resourcesgeoBegonia520,

For Razer Gold-related concerns, we suggest you please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please provide the following information to the team to reset your account OTP:

Registered email:
Razer ID:
First Name:
Last Name:
Birthdate:
Mobile phone number:
Billing address:
After submitting it, PM me your ticket number so I can bring their attention to your case. Have a good one!

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