Dear Razer Support Team,
I hope this message finds you well. I am reaching out regarding an issue with accessing my Razer account. Unfortunately, I no longer have access to the mobile phone or email address linked to my account, which has made it impossible for me to receive the OTP or reset my credentials.
Best answer by Razer.Aero
Hi keehin2002,
I understand that you lost access to your Razer account 2FA. Please submit a ticket or contact our Razer Gold Support Team via Live Chat and provide them with the following information below so they can verify your account:
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
If you require further assistance, PM me your case ID number so I can notify the assigned team. All the best!
*Thread locked to curb conversation to PM.
Hi keehin2002,
I understand that you lost access to your Razer account 2FA. Please submit a ticket or contact our Razer Gold Support Team via Live Chat and provide them with the following information below so they can verify your account:
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
If you require further assistance, PM me your case ID number so I can notify the assigned team. All the best!
*Thread locked to curb conversation to PM.
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