I lost my phone number and I don't have access to 2fa two-step authentication. | Razer Insider
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Hello, I would like to restore two-step authentication, but I accidentally deleted the Google Authenticator and I lost confirmation access, but I can log into my account without problems, but I can’t confirm purchases, I just don’t understand what to do anymore, please help. phone number is not linked, only email

when did you delete the google authenticator?

masome4nos a year ago I only have access to my email but not my authenticator or backup ones

Hello, I would like to restore two-step authentication, but I accidentally deleted the Google Authenticator and I lost confirmation access, but I can log into my account without problems, but I can’t confirm purchases, I just don’t understand what to do anymore, please help. phone number is not linked, only email

Hi felixarturo,

I’m here to help. Please send me a PM with the required information for account verification and for me to initiate a ticket and escalate your concern to the team.

  • Razer ID: 
  • Email address associated with your Razer ID: 
  • Date of Birth:
  • Full Name: 
  • Phone number:
  • Country:
     

*Thread locked to curb the conversation to PMs.

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