I need help lol. | Razer Insider

I need help lol.

R
So I placed an order from razer on August 4th and didn't receive and email to confirm my order. 2 days later, on august 6th, I got 2 emails, 1 saying that my order was received and the other saying that my order was getting ready to be shipped. Since then I haven't heard anything. I never got an email giving me a code to track my order and for some reason I got my money back even though the status of my order says delivery in progress. Was my order cancelled and if so why?
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4 Replies

K
The same. The representative told me that the Order Management Team didn't even reply to his internal notes.
Razer.Caziel
Userlevel 7
You can check the status of your orders from here. Please PM me the email and full name you used if you ordered as a Guest.
R
Razer.Caziel
You can check the status of your orders from here. Please PM me the email and full name you used if you ordered as a Guest.

Sorry for the late response, I got in contact with razer support and they helped me out. Thank you for the offer though:) I'm looking forward to using your products!
Razer.Caziel
Userlevel 7
Rturooooo
Sorry for the late response, I got in contact with razer support and they helped me out. Thank you for the offer though:) I'm looking forward to using your products!

I'll be closing this as resolved then. Thanks for updating the thread!
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