I NEED HELP PLEASE!! please =(

Please. I have been trying to Contact Razer Support for a very long time and i am getting absolutley NO help regarding this situation. I am Basically stuck with a Dead Phone. This is the 3rd Time this has Happened With the Exact Same Model Phone (Razer phone 2). At this point...this is ridiculous, Why is it when I get my Razer Phone 2, the Battery on it WON'T Charge Properly. The Phones dies So fast. I downloaded the AMPs App the Check the Power I'm getting. And it is WAAAY Below what i'm supposed to be getting. Picture: https://drive.google.com/file/d/1kOdWlwXrR5BL7CzR9bHll-P7D87t_zxB/view?usp=sharing They Tell me that My Support is No Longer Active...But its been the SAME Problem since i GOT the Phone...this is sooooooooo unfair. What is Wrong With the Type-C Ports on the Phones? Why Won't they Charge Properly? Why Can't I TALK To Someone from razer About this.....this is seriously Frustrating because I NEED My Phone for Work as Well. This has gone on for WAY to long. Can ANYONE Provide some Answers or HELP. PLEASE!